Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.Scope of PositionThe Barista will offer and prepare an outstanding selection of creative beverages. They will support the Servers in any other required duties and tasks under the guidance of the respective managers and supervisors.Responsibilities

• Have a good understanding of the outlet's concept and food and beverage offerings and be able to verbally explain those to the guests.
• Knowledge of mixing and matching ingredients to offer an outstanding selection of creative non-alcoholic drinks, coffee, espresso, blended coffee, teas and be able to garnish all drinks as per the given standards and explain their characteristics.
• If necessary be able to personally interact and recommend suitable drinks for guest.
• Handle effectively any kind of customer complaints being verbal or written and report to managers without fail.
• Set up daily bar counter and ensure that mis en place and any other required ingredients and equipment are prepared in order to work as efficient as possible.
• Assure that all beverages, such as coffee, teas in good order to be served.
• Assist the team to create new blended drinks for promotional activity and new menus.
• Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.
• Assure that correct date labelling is always in place for all related products.
• Clean and sanitize the designated areas after each shift and when required.
• Carry out periodic deep cleaning of all related areas including storage facilities and fridges.
• If requested being able to carry out cashiering and daily cash and credit collections.
• Any other reasonable tasks as assigned by the outlet manager including assisting other outlets.
• Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs)
• Create WOW moments to surprise and delight guests in the Restaurants
• Report guest's preference to superiors and act upon them whenever known.

Skills & Qualifications

• High School qualification or equivalent is preferred.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• 3 years\' experience as Barista/Bartender in a high-end bar with highest levels of service is preferred. Minimum 2 years\' experience working as bartender in a luxury hotel/resort.
• Verbal and written communication skills in English.
• Verbal and written communication skills in Arabic or other languages are preferred.
• Familiar with restaurant point of sales and cashiering procedures is preferred.
• Ability to prepare and suggest classic and innovative beverages.
• Strong interpersonal and communication skills, with the ability to interact effectively with guests and colleagues
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
• Physical capabilities to stand for a long period; Flexibility to work a variety of shifts, including evenings, weekends, and holidays as per business needs.

Apply NowFirst Name (required) e70d33c7Last Name (required) 8fa98bf6Email (required) bbe8599bApply Please wait... DoneThank youWe are looking for a skilled and dedicated Barista to join our pre-opening team in Club Lounge. If you are passionate about coffee and ready to contribute to the success of the Hotel, we invite you to apply.An ideal candidate must have a previous experience working as Barista in a luxury property and speak European or Arabic language in addition to English.We are looking for a skilled and enthusiastic Senior Barista to join our pre-opening team. If you are ready to contribute to the Hotel's success, with flair for excellence and passion for coffee, we invite you to apply.Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) ac3d9baaLast Name (required) 697b9c10Email (required) 60301f85Job Alert 3d2ea333Departments 9238f458 Departments 1831e371Categories bf0f3e1d Categories c3441289Hotel/Offices f4ca841f Hotel/Offices a1d9b71eSend Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click I Accept. If you click on I Do Not Accept then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the My Settings link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

Mandarin Oriental