As the worlds largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental\xc2\xae brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.Some of your main role responsibilities are:
Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues
Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
Coordinate food service with restaurant(s) for bar/lounge guests if applicable
Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty
Set up bar including all coffees and teas, different type of milk, ice, garnishes, glassware and supplies. Perform pre- and post-shift work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
Requisition on all necessary supplies in line with hotel procedures and manage liquor inventory. Maintain daily beverage stock and follow up on beverage orders.
Ensure that all liquor is properly secured before, during, and at close of shift
Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required
Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
May assist with other duties as assigned
Ideally, you\'ll have some or all of the following competencies and experience we're looking for:
Minimum 1-2 years experience in hotels in similar position
Food service experience with general knowledge of Bar & restaurant operations preferred.
Must be at the minimum age to serve alcohol in line with any local
Good command of English language, both oral and written. Other languages preferred
In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we\'ll give you the Room to Belong.So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".We are an equal opportunity employer.
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