Job Description

The Role

Job Title: Barista Job Summary: As a Barista, you will be responsible for crafting and serving high-quality coffee beverages while providing excellent customer service. This role involves a combination of customer interaction, beverage preparation, and maintaining a clean and organized workspace. The ideal candidate should possess a passion for coffee, attention to detail, and the ability to work in a fast-paced environment. Responsibilities: Customer Service: o Greet customers in a friendly and welcoming manner. o Take customer orders, answer questions, and provide recommendations. o Ensure a positive customer experience by delivering prompt and efficient service. Beverage Preparation: o Prepare a variety of coffee beverages, including espresso, cappuccino, lattes, and more. o Grind coffee beans and use espresso machines to brew coffee. o Froth milk and create attractive latte art. Menu Knowledge: o Stay informed about the coffee menu, including seasonal specials and promotions. o Educate customers on different coffee blends and brewing methods. Maintaining Cleanliness: o Keep the coffee preparation area and equipment clean and sanitized. o Monitor and replenish coffee supplies and ingredients. o Ensure compliance with health and safety standards. Cash Handling: o Process customer payments accurately using cash registers or point-of-sale systems. o Handle cash and provide change to customers. Team Collaboration: o Work collaboratively with other team members to ensure a smooth operation. o Communicate effectively with colleagues and superiors.



Requirements

Qualifications: o Previous experience as a barista or in a similar customer service role is a plus. o Knowledge of coffee brewing techniques and equipment. o Excellent customer service and communication skills. o Ability to work in a fast-paced and dynamic environment. o Attention to detail and a commitment to maintaining cleanliness and hygiene. o Basic math skills for handling cash transactions. Physical Requirements: o Ability to stand for extended periods. o Lift and carry moderate to heavy loads (coffee bags, milk containers, etc.). o Manual dexterity for operating coffee machines and handling small tools. Working Conditions: o Varied shifts, including mornings, evenings, weekends, and holidays. o Fast-paced and busy environment, requiring the ability to multitask.



About the company

Joud Coffee is a specialty coffee in the heart of Abu Dhabi. We are passionate about offering Abu Dhabis most authentic coffee experience with the finest selection of specialty locally-roasted coffee. Our new full-service menu features the best in comfort foods and classic dishes with modern flare that are sure to keep you coming back time and again. Our chefs have created a culinary experience that rivals any, with inspiration taken from all across the globe. We have created a fun and welcoming neighborhood atmosphere to catch up with friends, get some work done, or simply enjoy our rich-flavoured coffee as an escape from the day. Come and be greeted with a smile, and experience all that Joud Coffee has to offer.