Job Description

The Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff. • Approaches all encounters with guests and colleagues in a friendly, service-oriented manner • Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded • Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction • Coordinates with other departments to arrange for the delivery of requested services. • Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service • Ensures all functions are set and staff is prepared and organized before required time on BEO • Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive • Ensures proper setting of buffet tables and other food service tables • Arranges for and ensures proper sequence of service for each event • Supervises clearing and post function cleanup and garbage removal • Maintains clean and orderly back areas, pre-function areas and storage areas • Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event • Supervises the handling, storage, and security of all catering service equipment and decor • Assists with staff training programs • Conducts regular staff meetings to build rapport and ensures colleagues are well informed • Clearly projects the visions of the department and measures progress • Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Job Types: Full-time, Permanent Pay: From AED1,800.00 per month Ability to commute/relocate: • Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Required)