"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world\xe2\x80\x99s largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
To manage Banqueting operations to maximize guest satisfaction and department profits.
Set periodical Banquets budget & forecast and analyze monthly P&L reports
Develop and maintain all staff training programs
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
To recruit and select Banquet employees
Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors
Assume responsibility for shift supervisory duties on a regular basis, especially with VIP and "at cost" functions
Coordinate the needs of the Catering department with the managers of interrelated departments
Inspect Banquet Servers\xe2\x80\x99 work assignments and supervise the standards of all function rooms and adjacent public areas
Follow established Accounting procedures, e.g. prepare payroll and gratuity reports
Maintain all public areas to be presentable with specific set-ups at all times
Maintain the inventory stock of all equipment on and off the property
Post all contracted function sheets and give instructions to Assistants, Servers and all staff to ensure the success of the function
Conduct monthly departmental meetings to provide information to the banquet staff, obtain staff feedback, and provide a regular forum for department communication
Constantly monitor Banquet staff\'s appearance, attitude and degree of professionalism
Implement safety and emergency procedures when necessary
Consistently follow and implement HACCP policies and procedures
Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
Assist F&B Outlets in their operations during peak times as needed
Personal Attributes
Excellent reading, writing and oral proficiency in English
Experienced in all aspects of banquet service, especially in local function styles
Strong leadership, interpersonal and training skills; sound human resources management capabilities to motivate employees to work as a team
Strong multi-tasking skills, attention to detail, self-discipline, initiative
Qualifications
College education, hotel or business administration degree preferred
Experience
Minimum 2 years in similar role in the hotel industry