Company DescriptionNow it\'s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We\'re looking for the brightest and best to help us reach our goals and we\'ll also help you reach yours.Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry. JOB PURPOSE:The Group Fraud Risk & Investigations function is part of the group\'s Risk Management function and provides second line Fraud Risk oversight for the firm\'s front office and support / control functions.The AVP Governance & Oversight will support the Head Governance & Oversight in development, implementation and operation a robust fraud risk management governance framework. The incumbent will work closely with the Head of Governance & Oversight in ensuring alignment with the organization\'s strategic goals, manage departmental performance, and drive continuous improvement initiatives. Support in setting fraud policy, appetite threshold metrics, indicators and other mechanisms to monitor and measure the efficacy of the fraud value cycle and operational output to meet departmental objectives.KEY ACCOUNTABILITIES:Strategic Contribution

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
• Promote the organisation\'s values and ethics in all activities within the team to support the establishment of a value drive culture within the bank.

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.

Continuous Improvement

• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

• Prepare sectional statements and reports timely and accurately to meet FGB-NBAD and department requirements, policies and quality standards.

Job ContextSpecific AccountabilitiesGovernance Framework Development

• Assist the Head of Governance & Oversight to develop a governance framework to support the effective and efficient execution of the various Fraud Capabilities to give effect to the Fraud Value Cycle.

Fraud Policy Execution and Process ManagementProvide support to the Head of Governance & Oversight in:

• Engaging Bank stakeholders, service providers, outsource agents and international operations to promote the adoption, implementation and adherence of policies and procedures.

• Harmonize the functioning of all the Fraud Risk Capability Verticals.

• Creating a comprehensive fraud risk policy waiver and dispensation program.

• Development of a risk response blueprint, addressing the roles and responsibilities of the various organizational role players and stakeholders.

Fraud Risk Appetite and Metrics

• Take direction from the Head & VP Governance & Oversight in setting measurement metrics for fraud department capability verticals, business, product, and channel owners.

First Line/Insourced & Outsourced/Hosted Fraud Risk Management Services

• As required and necessary, support VP Governance & Oversight and Head Governance & Oversight in the development of a performance management framework for all insourced and outsourced functions providing services to GFRI, including support on creation of reporting dashboards, data submissions/reports from service providers and documentation.

Measurement and MonitoringProvide support to the Head & VP of Governance & Oversight in:

• Ongoing measurement and monitoring of performance metrics of each of the Fraud Capability Verticals to identify deviations from expected performance.

• Implementation and monitoring of service level agreements to ensure conformance to pre-agreed performance specifications.

• Preparation of comprehensive reports to the Head GFRI covering all governance related aspects.

Business Continuity

• Provide input to the assessment and development of the Fraud Department\'s business continuity plan.

International Operations

• As required, providing guidance to all international operations in support of their adoption of the Group\'s governance framework.

Fraud Incident Data

• Support the creation of an accurate, comprehensive, and up-to-date register/database of fraud incidents to serve as the department\'s single data source for reporting purposes.

Audit and Compliance

• Support the Head Governance & Oversight in overseeing the coordination of all activity related to internal audit reviews, findings, and recommendations.

• Lead the creation of a comprehensive list/repository of fraud-related regulations and notices issued by the Central Bank UAE and other governing bodies. Ensure compliance is monitored.

Incident Reporting and Process Documentation

• Support Head Governance & Oversight in the creation of an accurate, comprehensive, and up-to-date register/database of fraud incidents to serve as the department\'s single data source for reporting purposes.

• Lead documentation and communication of all key processes within the Fraud department to staff and ensure compliance through testing.

Product Review & Fraud Prevention Strategy Input

• As required and necessary, participate in the review of all new and materially revised products, services, and initiatives.

Risk Assessment

• Participate in the effective completion of Fraud Department Risk and Control Assessment (RCSA) activity.

Budgeting

• As required and necessary, support the VP Governance & Oversight and Head Governance & Oversight in continually monitoring the entire department\'s run rate to prevent over-spend.

Technology and Automation

• Participate in identification of the use of technology within GFRI, promoting automation to improve efficiency and accuracy.

QualificationsMinimum Qualification

• A Bachelor\'s Degree in Finance, Business, Economics, Law, or similar field.
• Relevant industry certifications e.g., CFA, FRM, CFE or similar are highly preferred.

Minimum Experience & Competencies

• A minimum of 5 years of experience in the banking and financial industry.

• Sound knowledge of the fraud related regulatory landscape in the UAE and preferred to have a sound knowledge of the fraud related regulations applicable to the international operations.

• Strong analytical skills.

• A Strong understanding of Bank products and associated fraud risks and fraud risk investigation processes.

• Excellent communication and presentation skills

First Abu Dhabi Bank