Au Students Temporary Student Administrative Assistant
Job Description
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Investigates and resolves software problems on AU computer systems; performs software repairs, maintenance, technical assistance, and support on various PC-based computers and peripherals.
• Provides technical assistance, support, and troubleshooting in resolving system communications failures and conflicts.
• Provides general and in-depth guidance, assistance, and support to users on diverse software/applications and operating systems as requested.
• maintains a high standard of customer service in dealing with and responding to questions.
• Performs routine, day-to-day hardware and software maintenance as assigned and assists in utilization of systems.
• Work on the orders until completion or escalate to the senior technical support.
• Restore and configure many PCs via the Image backup solutions created by senior technical support.
• Follow up and fully document individual cases via helpdesk software.
• Provide Technical support to users' PCs/Devices that may require access to critical/confidential data.
• Provide technical support on IT equipment during events, seminars, workshops, and video conferences
• Resolve users' technical issues assigned through the helpdesk.
• Perform miscellaneous job-related duties as assigned.
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1744771
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAjman, AJ, AE, United Arab Emirates
-
EducationNot mentioned