Au Students Temporary Student Administrative Assistant
Ajman, United Arab Emirates
Job Description
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Investigates and resolves software problems on AU computer systems; performs software repairs, maintenance, technical assistance, and support on various PC-based computers and peripherals.
- Provides technical assistance, support, and troubleshooting in resolving system communications failures and conflicts.
- Provides general and in-depth guidance, assistance, and support to users on diverse software/applications and operating systems as requested.
- maintains a high standard of customer service in dealing with and responding to questions.
- Performs routine, day-to-day hardware and software maintenance as assigned and assists in utilization of systems.
- Work on the orders until completion or escalate to the senior technical support.
- Restore and configure many PCs via the Image backup solutions created by senior technical support.
- Follow up and fully document individual cases via helpdesk software.
- Provide Technical support to users\' PCs/Devices that may require access to critical/confidential data.
- Provide technical support on IT equipment during events, seminars, workshops, and video conferences
- Resolve users\' technical issues assigned through the helpdesk.
- Perform miscellaneous job-related duties as assigned.
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Job Detail
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Job IdJD1729634
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned