Line of Service AssuranceIndustry/Sector Not ApplicableSpecialism AssuranceManagement Level Associate & SummaryManage the reception of the Academy (ensure the reception is manned at all times)Answer all reception phone calls, assist walk insManage same day room booking requestsCatering for room bookings and in-house corporate catering including providing reconciliations for catering to FinancePrepare attendance sheets for all inhouse, corporate and professional trainingAssists in preparation, distribution and summary of attendance reports, feedback forms, certificatesSummarizing course evaluation/feedbackArranging logistics for the trainer/training programme (e.g. booking flights and hotel, co-hosting client training, etc.)Handle all printing requests - printing and formatting course materials in addition to supervising materials bindingOffice stationery, supplies, equipment and groceries inventory managementOversee premises maintenanceGood knowledge of training services preferredPreparation of monthly operations reporting pack.Support with client feedback and SME utilization.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Development, Document Scanning {+ 45 more}Desired Languages (If blank, desired languages not specified)Travel Requirements 0%Available for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date