Job Description

Line of Service

Assurance
Industry/Sector

Not Applicable
Specialism

Assurance
Management Level

Senior Associate
& Summary

• Advise / counsel queries relating to PQs including but not limited ACCA, CMA, CPA, CFA, CIPD, DipIFR, PwC's Management
• Development Programme and non-PQs (open courses) directing students to the best suited programmes
• Support personnel for customer interaction,engagement and relationship building
• Convert leads to registered students status as per the sales targets. Support the entire sales process from lead generation and negotiation, to closing
• Support Retail Sales:
• Incoming and outgoing calls to enquiries generated from marketing activities
• Walk in clients
• Contacting old or unqualified leads
• Providing sales support
• Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student
• benefit sessions, School and University career fairs, exhibitions and social events to generate leads
• Communicating effectively with clients /customers, ensuring minimum response
• times
• Updating and maintaining CRM to ensure validity and completeness
• Conduct secondary research and cold calling to build PwC's database
• Assist in collecting payments, invoicing and liaising with finance on payment status

Requirements:

• A business graduate with at least 3-5 years of course administration / sales support experience in the professional training services.
• Intermediate user of CRMs, intermediate level of technical proficiency and computer literacy
• particularly with Word and Excel
• Familiarity with Administrate or other CRM platforms will be a plus
• Excellent spoken and written English and Arabic skills
• Excellent administrative and organisation skills
• Experience with cold calling will be preferred
• Professional yet approachable manner.
• High attention to detail.
• Ability to work effectively under pressure. Ability to work well in a team as well as independently
• Flexibility in working hours (evenings,weekends as and when required)

Education •(if blank, degree and/or field of study not specified)•

Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications •(if blank, certifications not specified)•

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Partnering, Business Presentations, Business Requirements Analysis, Client Management, Client Prospecting, Communication, Compensation Strategy, Contract Negotiation, Creativity, CRM Software, Customer Acquisition, Digital Business Development, Distribution Channel Performance, Embracing Change, Emotional Regulation, Empathy, Executive Negotiation, Incentive Compensation {+ 30 more}
Desired Languages •(If blank, desired languages not specified)•

Travel Requirements

0%
Available for Work Visa Sponsorship?

No
Government Clearance Required?

No