Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 328,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.
Line of Service Assurance
Industry/Sector Not Applicable
Specialism Assurance
Management Level Manager
& Summary PwC Global Overview
With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.
PwC Middle East Overview
Established in the region for 40 years, PwC has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
Line of Service Overview
Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC\xe2\x80\x99s global network that is operating worldwide. PwC Middle East\xe2\x80\x99s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.
PwC\xe2\x80\x99s Academy is looking for a candidate for the role of Senior Project Management associate in Jordan office. The SA Project Management will be the primary point of all course administration and operational activities including post-enrolment queries from existing delegates and will also serve as the operational contact for Course Managers and Programme Advisors. This person will work closely with the Course Managers and perform a wide variety of operational activities for Professional Qualifications (PQs) and Professional Development courses (PDs) for PwC\xe2\x80\x99s Academy in ME, including execution of budgeted programmes, scheduling and updating Administrate. PwC\xe2\x80\x99s Assurance Academy is an innovative development programme that provides training and real time business opportunity to assurance professionals looking to broaden their skill set. It provides experience across a broad range of topics and creates a real community atmosphere that fosters support and learning among all its graduates.
What is expected from you? Your job duties will include but will not be limited to:
Handle post enrolment delegate queries relating to administrative matters, scheduling, materials, attendance and progress reporting of all ME courses.
Work with the Course Managers on scheduling and timetabling, and liaising
with Operations on resourcing requests including room bookings. Ensuring schedules and course updates are communicated to Programme Advisors.
Materials inventory management, distribution of materials to lecturers and
delegates.
Create, add and edit courses, update prices, schedule and manage events,
assign instructors, update attendance, progress and communicate events on Administrate. Updating and maintaining Administrate to ensure validity and completeness.
Communicating effectively with clients / customers (internal and external),
ensuring minimum response times.
Conduct feedbacks for all ME courses, create feedback summaries and
communicate summaries to Course Managers and Customer Services team for action plan.
Maintain delegate progress reports and communicate this to Course
Managers.
Provide back end support to Course Managers and Programme Advisors for
Academy.
Providing support for material branding (formatting, adjusting, branding, and
printing) as per PwC\xe2\x80\x99s brand guidelines. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm\'s/client\'s expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm\'s code of ethics and business conduct.
Minimum years experience required
A business graduate with at least 4 to 10 years of course administration.
Desired academic qualifications: Bachelor of commerce.
Experience in the professional training services preference.
Additional application instruction
Intermediate level of technical proficiency and computer literacy
particularly with Powerpoint, Word, Excel, CRMs, and LinkedIn
Familiarity with Administrate or other CRM platforms will be a plus
The skills we look for in future employees All our people need to demonstrate the skills and behaviors that help us deliver our business strategy - that make up \xe2\x80\x9cThe PwC Professional\xe2\x80\x9d. The PwC Professional framework plays a significant role in outlining the capabilities needed by our people to flourish, learn and develop together as leaders at every level. The framework exists to support the development and career progression of our people, helping them to meet the expectations of our clients, colleagues and communities in today\xe2\x80\x99s changing global marketplace. Why you\xe2\x80\x99ll love working for PwC We\xe2\x80\x99re a business that leads with the heart and we prioritize our people. Led by our value of care, we find ways to help our people, our clients and one another. With PwC, you will ignite a meaningful career and will be provided with a range of financial and non-financial rewards and benefits designed to encourage your growth, like:
A competitive remuneration plan in which you will be rewarded for your success and acknowledged for the value you provide to our company .
We encourage an inclusive and diverse culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. This makes us strong as a business, enabling us to solve important problems and deliver value to our clients.
A flexible workframe to encourage work-life balance.
We care about our employees\' mental health and well-being by providing specialists to offer advice, as well as meditation, yoga, and other relaxation online sessions.
Limitless opportunities for continuous learning and digital upskilling.
A friendly atmosphere that encourages innovative mindsets, relationships development, and assisting others in growing and working in ways that bring out their best.
A competitive Schooling allowance and insurance packages (As per PwC policy).
To learn more about our new equation that built this culture please visit this link. If you\xe2\x80\x99re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you\xe2\x80\x99re a future PwCer.
Learn more about \xe2\x80\x9cLife at PwC ME\xe2\x80\x9d through this link.
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