Job SummaryAssociate Manager - Culture, Engagement and HR Communication is responsible for playing a pivotal role in shaping and cultivating a positive and inclusive organizational culture that fosters employee engagement, satisfaction, and well-being. Responsible for developing and implementing strategies, programs, and initiatives that align with the organization's vision, values, and strategic objectives. By leveraging their expertise in culture development, employee engagement, and change management, drives initiatives to create a supportive work environment where employees can thrive and contribute their best. Responsible from HR Communication for Corporate HR Function.Roles & ResponsibilitiesEmployee Engagement Develop employee engagement roadmap that promotes the culture of growth and well-being Measure and track employee engagement levels, and continuously refine engagement programs based on feedback and data Provide insights at the Business Unit (BU) level & engage in action planning & road mappingCulture Development Creating and fostering positive and inclusive organizational culture that aligns with company's vision and values Redefine cultural goals, initiatives, and interventions that foster positive and inclusive work environment and enhance employee engagement Support Diversity & Inclusion strategy road map and programs in the Group Design inclusive workspace via policies, SOPs changes, physical space design etc. Support change enablement through multiple stakeholders, change planning & tracking Ensure that employees understand the rationale for change, the impact on the culture and their role in itHR Communication Develop and deliver clear and engaging HR communication that aligns with the culture and goals Collaborate with Business Units (BUs) across multiple geographies to ensure alignment and effective communication of HR initiatives Approve content being communicated through as part of HR Communication Work closely with the Corporate Communications team to develop internal HR communication strategies and enhance the Employee Value Proposition (EVP) through external communication channels. HR communication on culture enhancement and employee engagement while overseeing day-to-day operational tasks. Utilize design thinking principles to create compelling content and communications materials that resonate with diverse audiences. Demonstrate proficiency in tools such as Canva or equivalent technology to design visually appealing content for various communication platforms.Event Management & Operational Coordination Provide hands-on support for the planning, logistics, and execution of culture, employee engagement events, diversity & inclusion initiatives, including town halls, team-building activities and events. Collaborate with HR teams to implement culture enhancement initiatives, such as culture and values training workshops and programs. Development and distribution of internal HR communications, including newsletters, announcements, and intranet updates, ensuring timely and accurate delivery of information to employees. Manage feedback mechanisms and surveys to gather insights on employee satisfaction, engagement levels, and areas for improvement, and support the analysis and reporting of results. Coordinate with external vendors and suppliers for event logistics, promotional materials, and other support services, ensuring cost-effective solutions and timely delivery. Manage key projects and day to day operational tasks.KPIs
Employment Engagement survey index quality and quantity of engagement action plan and completion %
# of culture & Value embedding initiative implementation
Cultural alignment
Employee survey results
Change management success rate
"# of communication content delivered and quality parameters met
Internal communication effectiveness
Impact on business outcomes
Work experience requirement
At least 5-7 years of demonstrated experience in culture development and managing employee engagement as well as surveys, within a large / fast paced environment
Strong HR Communication experience in HR and/or Communication function
Excellent written & spoken English
Experience in HR communication, employee engagement, or related areas, with a strong focus on project management and operational excellence.
Excellent communication skills with the ability to collaborate and coordinate with stakeholders across different business units and geographical locations.
Hands-on approach to problem-solving and execution that can support strategy
Familiarity with design thinking methodologies and proficiency in graphic design tools like Canva or equivalent.
Passion for promoting diversity, equity, and inclusion (DEI) initiatives within the organization (experience in DEI is a plus but not mandatory).
Technology:
Technology - (MS Office), Corporate / Professional Social Media
Excellent English writing, editing, and proofreading skills
Employee Engagement & Survey platforms
Qualification
Bachelor's degree in Human Resources, Communications, Business Administration, or related field
Additional relevant certifications / education will be added advantage
CompetenciesAnalytical SkillsCommunicating effectivelyCustomer CentricityDocumentation and ReportingDriving ResultsFunctional Knowledge of Business and IndustryHR Policies and ProcessesHR TechnologyLearning and Development Program management ProcessesPlanning & Decision MakingBusiness Unit: Corporate-Human Resources (4199)Business Group: Human Resources (236)