What you will doThe Associate IT Business Analyst role will be responsible for demonstrating business process understanding to gain and assess user requirements to deliver coordinated solutions that meet team/company goals. You will be based in Dubai and part of a core team responsible for crafting, building, and maintaining the Project demands and related technologies for the Sales, Marketing, Pricing departments, Procurement, Operations and HR.How you will do:

• Work with business partners to define and document user stories, existing and to-be business processes and functional requirements
• Deliver updates, designing, development, testing and release of improvements and projects.
• Triage new requests and set appropriate delivery expectations with business partners
• Provide production support for the Sales, Marketing, Pricing departments, Procurement, Operations and HR systems issues
• Supply to multi-functional projects for technical development that involve integration between Salesforce and other applications
• Accountable that the technical solution designs meet the functional requirements specified by the Stakeholders and Business Analyst.
• Accountable that technical solution design meets platform architecture guidelines. Provide feedback to the architecture community on architecture and design.
• Accountable that work meet requirements with regards to Software Quality, reliability, availability, performance, and security & compliance aspects of the solution.
• Supports the Business Analyst, Project Manager, and Delivery Manager on leading, tracking, and forecasting of solution development and delivery.
• Responsible for validating test strategy and plan, test cases, automation, regression, and test execution.
• Support governance and quality principles, methodologies and objectives

What we look forPreferred:

• Minimum of 1-2 years of IT SDLC & Project Management experience

• Bachelors degree in IT or Related field
• 1-2 years working experience.
• Experienced in Data Lake Environment.
• Experience of ETL, SQL
• Experience in PowerBi .

• SFDC, Oracle fusion and Oracle PPM experience with PM capabilities is a PLUS
• Understand CPQ capabilities and limitations; clearly articulate those to partners.
• Solid understanding of overall sales, accounting and operational business processes, with in-depth knowledge of Lead-to-Cash processes preferred.
• Ability to work both independently and within a team environment Well organized, results driven and eager to handle difficult problems.
• Ability to facilitate communication between business partners and technical delivery teams.
• Experience with system integrations and understand how to fix data discrepancies.
• Excellent problem-solving skills and ability to communicate analytics findings various business teams.
• Flexible and adaptable about learning and understanding new technologies.
• Experience in sizeable multinational corporations preferred. Has a consistent record on working in a cross-cultural environment. Ability to handle multiple regional projects effectively.

Johnson Controls