Job Description

Key Accountabilities

• Orders and returns for all supported channels.
• Fulfill all customer requests through wincash and wincash closing on daily basis
• Provide end of day cash to G4S on daily basis
• Establish and follow a continuous performance improvement plan for self and the team managed in order to ensure continuous personal and professional development.
• Motivate the team to consistently better perform against KPI's in order to achieve productivity and process improvement efficiencies.
• Continually develop own skills and maintain an up-to-date knowledge of system and work
• Develop and work closely with sales team to design and implement work processes, instructions and methods ensuring they are applied in a seamless and consistent manner in order to achieve required support levels for the channel
• Update warehouse and management to provide stock forecast based on weekly sales and re-order stock based on requirements received from stakeholders.
• Adhoc reports

Qualifications:

• Bachelor degree in business administration or sales and marketing

Experience:

• 1 to 3 years of experience in a similar role, ideally in the telecom industry
• Good understanding of Logistics and supply chain projects and areas - an advantage

Skills

• Fluency in English - written, spoken. Added advantage if fluent in Arabic.
• Excellent communication, planning and analytical skills
• Strong knowledge of Microsoft office applications specifically excel and power-point
• Ability to respond positively under pressure and work to tight deadlines
• Proactively act and react to different situations that require urgent decision-making and operational support and effect quick turnaround
• Excellent inter-personal skills and ability to communicate effectively in person
• Self-motivated, with a CAN-DO attitude, drive, initiative and deliver against results
• Creative problem-solving and resolution skills with an attitude focused on achieving win-win outcomes