Job Description

INSPIRE | EXHILARATE | DELIGHT


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.



Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.



Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.



To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What You'll Be Doing

Associate Analyst - Customer Analytics is an exciting opportunity to work on analytical projects across digital marketing and customer behaviour, with end-to-end project delivery from inception to business impact.

Responsibilities:

• Metric definitions and measurement across digital channels (ROAS, ROI, CIR, CAC etc) using data from GA4, Ad platforms
• Consolidate multiple data sources in GBQ to enable single view of customer
• Build reports in Looker or Data Studio
• Room for implementing innovative ideas to solve critical business problems. E.g. Model to measure cross-channel (Paid Media, CRM) campaign effectiveness or machine learning to optimise marketing spend
• Eager to learn and flexible to work on different type of projects with understanding that building solid data foundations is essential

What You'll Need to Succeed

• 3-6 years of professional experience in data analytics
• Must have worked with a media agency or has experience in digital analytics
• Must have experience with building reports in visualisation tools (preferably Looker or Google Data Studio)
• Should be proficient in SQL
• Extremely good to have - experience in MTA (Multi Touch Attribution) and MMM (Marketing Mixed Modelling)

What We Can Offer You


With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.


We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply


It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.


We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.