Job Description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"



KEY PERFORMANCE INDICATORS

• To provide sales support to the Director of Sales.
• To respond to all guest requests, maintain standards of service and client relationships.
• To achieve sales target set by hotel.
• Is aware of and abides by all hotel policies, procedures & relevant legislations
• Reports any hazards, risks, accidents as required
• Abides by and is aware of all relevant Occupational, Health & Safety legislation
• Ensures all directions are followed out at the request of any level of Senior Management.


Operational:

• Be actively involved in the Sales Department in order to maximize sales.
• Ensure compliance with Accor minimum standards pertaining to Sales.
• Conduct sales calls to existing and prospective leisure/corporate accounts as per areas assigned by DOS.
• Maintenance of all sales activities and account information in the Sales Database.
• In conjunction with the Sales Team, preparation and action of monthly sales activities plan.
• Entertaining of qualified clients within the hotel F&B Outlets.
• Attend and assist in the co-ordination of hotel functions as requested by DOS.
• Preparation of monthly report to Director of Sales.
• Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
• Establish and maintain relationships with all the current and prospective customers.
• Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided
• Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.
• Plan & initiate action plan to approach and secure new business for the organization.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
• Assist the team in the development of the Strategic Sales Plan for the segments.
• Ensure to achieve objectives established in the Organization's Strategic Plan.



Qualifications Profile

Knowledge and Experience

• Diploma in Tourism / Hospitality Management / Events Management
• Minimum 2 - 3 years of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times