Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings
Overlooking the departmental operation by mentoring the Assistant Reservation Manager and Supervisors
Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level
Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required
Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed
Operate in a safe and environmentally friendly way to protect guests and employees health and safety, as well as protect and conserve the environment
Ensures Corniche Hotel Sharjah strategies and structure are met at all times.
Prepares and analyses daily, weekly and monthly reports as per company standards.
Monitors and analyses rooms inventory utilising Revenue Management systems and structure and proposes actions in order to optimize revenues
Monitors competitive environment including pricing and strategies of competition as well as external variables such as city pressure and special events.
Ensures that all promotions / packages are properly loaded in all applicable systems.
Ensures that rate parity is maintained across all distribution channels thus allowing maximum flexibility to capture all market buying patterns.
Monitors input of data with particular attention to rate controls and status options.
Communicates controls and selling strategies with all concerned and ensure strict adherence
Assists in recruitment of new reservation staff
Maximizes the usage of up selling and assist in up selling techniques
Drives the Corniche Hotel Sharjah revenue management culture and ensures complaiance with all policies and procedures beyond the departmental boarders by continues training & auditing
Ensures that all promotions / packages are properly loaded in all applicable systems
Maintains efficiently all revenue management related 3rd party systems and extranets
Job Types: Full-time, Permanent Ability to commute/relocate:
Sharjah: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Hotel: 2 years (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.