Ensure that the team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
Ensure that tables are arranged and set up accordingly
Ensure that service stations are correctly arranged and set-up
Ensure that all team is familiar with correct billing procedures
Maintain all equipment in good condition and ensure casts are trained to handle all of it
Arrange daily meetings for team/attend daily meetings
Ensure that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
Supervise F&B service by directing and guiding his/her subordinates
Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets
Ensure guests preferences are remembered by the team
Ensure all relevant supervisors are trained to take reservations
Ensure greeting, seating and taking orders by the team are all done to the hotel standards
Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image
Ensure that the environment of the outlet is being maintained to the standards
Be aware of, and comply with, safe working practices as laid down under Health and Safety practices. This will include your awareness of any specific hazards at your work place
Qualifications & ExperienceEssential:
Minimum of 1-2 years\' experience in a similar capacity
Worked previously in F&B service
Fluent in spoken and written English
A total of 4-5 years Food and Beverage experience
2 years minimum in a similar role in a 5 * international environment
Knowledge of Micros system
Desirable:
MS Program (Word, Excel, PowerPoint, Visio)
Advanced Excel
Experience working in a multi cultural environment