Job Description

• Restaurant Floor Manager Roles and Responsibilities:

Staff Supervision:

• Oversee front-of-house staff, including servers, hosts, and bussers.
• Assign shifts, monitor performance, and provide training.

Customer Service:

• Ensure high standards of customer service.
• Address customer complaints and resolve issues promptly.

Operations Management:

• Monitor daily operations and ensure smooth service.
• Coordinate with kitchen staff for efficient order processing.

Inventory Control:

• Manage inventory of front-of-house supplies.
• Place orders and ensure proper stock levels.

Sales and Revenue Management:

• Monitor sales and implement strategies to meet targets.
• Encourage upselling and manage promotions.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations.
• Conduct regular safety inspections and staff training.

Quality Control:

• Maintain high standards of food and service quality.
• Conduct regular checks and provide feedback to staff.

Team Coordination:

• Foster teamwork and a positive work environment.
• Conduct staff meetings and briefings.

Customer Interaction:

• Greet and interact with guests to ensure satisfaction.
• Handle reservations and manage seating arrangements.

Reporting:

• Prepare and submit reports on sales, staff performance, and inventory.
• Analyze data to improve operations.

Training and Development:

• Identify training needs and provide necessary coaching.
• Ensure staff are knowledgeable about menu items and service standards.

Conflict Resolution:

• Address and resolve conflicts among staff or with customers.
• Mediate disputes and maintain a positive atmosphere.

Cash Management:

• Oversee cash handling and financial transactions.
• Ensure accurate accounting and deposit of daily revenues.

Job Type: Full-time

Pay: AED4,000.00 - AED4,500.00 per month

Application Question(s):

• What is your visa?
• Can you start immediately?
• How many years of experience you have in UAE?
• Do you accept the pay range between 4,000 AED and 4,500 AED?
• Are you comfortable wearing local emirate uniform (Males "Kandoura"/Female"Abaya")?