Company DescriptionDiscover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.With magnifique touches of French elegance interlaced throughout the hotel, we invite you to \'Live the French way\' and indulge in excellence.
Lead, train and inspire the outlets team towards service excellence.
Plan and coordinate with other leaders to ensure smooth operations and improve guest experience across all outlets as per the Sofitel standards.
Allocate tasks, supervise and oversee all activities within the outlet.
Consistently seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management.
Engage the team in new methods to improve processes and enhance guest experience.
Follow outlets policies, procedures and service standards
Qualifications
2-3 years\' experience as a leader preferably in a fast paced premium property
Excellent knowledge in Food & Beverage including bar operations.
Computer literacy an added advantage and previous use and mastery of point of sale system required
Ability to focus attention on guest needs, remaining calm and courteous at all times
Service focused personality with strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team