Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!We are currently recruiting for an Assistant Operations Manager to join our Construction Services team in Dubai.Scope: To support the smooth and efficient operation of Construction contracts and accounts in coordination with site supervisors, administrative support, Operations Manager and Account Manager. Direct impact on the profitability of assigned contracts based on efficiency of deployments and management of off hires.Financial
Ensure that employees are mobilized daily for assigned clients
Ensure transportation is arranged for all assigned accounts
Customer
Management of all assigned Coordinators daily
Build and maintain relationships with site managers and time keepers
Employee engagement, providing staff with roster and shift information, responding to and resolving employee queries on an ongoing basis
Process
Assist in the management of daily absenteeism of staff for all assigned accounts
Assist the Operations Manager in the management of all Client and Employee issues including but not limited to salary issues, absenteeism, working illegally, strike action.
Manage employee annual leave with both employees and clients to ensure the client requirements are met along with employee entitlements
Innovation
Carry out and manage any additional responsibilities as assigned by your Operations Manager including but not limited to being on call, CSR activities etc.
Continuously explore opportunities to drive and enhance client experience
SkillsSelection Criteria
2-3 years industry experience with management of high volume of manpower
Driving license essential
Ability to handle pressure under scrutiny from diverse range of clients
Excellent written English and communication skills