Job Description

Job Summary:

The Support Operation Manager will support the Property Manager in overseeing the daily operations of properties within an Owner Association. This role involves coordinating maintenance activities, addressing tenant concerns, managing administrative tasks, and ensuring compliance with community guidelines and regulations. The ideal candidate will have experience in managing owner associations and a strong understanding of property management best practices.

Key Responsibilities:

• Support Property Management: Assist the Property Manager with day-to-day operations, including maintenance, repairs, and tenant communications.
• Owner Association Liaison: Act as the primary point of contact between the Owner Association and residents. Address owner and resident inquiries, concerns, and complaints in a timely and professional manner.
• Administrative Duties: Manage administrative tasks such as scheduling meetings, preparing reports, and maintaining records related to property operations and financial transactions.
• Maintenance Coordination: Oversee and coordinate maintenance and repair work. Ensure that work orders are completed efficiently and to a high standard.
• Compliance and Regulations: Ensure that properties are in compliance with local, state, and federal regulations as well as community guidelines and association rules.
• Financial Management: Assist with budgeting, financial reporting, and tracking expenses. Process invoices and ensure accurate financial documentation.
• Event Planning: Organize and coordinate community events, meetings, and activities to foster a positive community environment.
• Vendor Management: Manage relationships with vendors and service providers. Obtain and review quotes, oversee service delivery, and ensure contract compliance.
• Emergency Response: Handle emergency situations promptly and effectively. Ensure that appropriate responses are in place for various types of emergencies.

Qualifications:

• Experience: Minimum of 2 years of experience in property management, with a focus on Owner Associations preferred.
• Education: Bachelor's degree in Property Management, Business Administration, Real Estate, knowledge in Engineer and/or construction or a related field is preferred. Relevant certifications (e.g., CAM, CPM) are a plus.
• Skills: Strong organizational, communication, and interpersonal skills. Proficiency in property management software and MS Office Suite.
• Knowledge: Understanding of property management practices, owner association regulations, and local housing laws.
• Must have Driving License
• Language: Arabic Speaker

Working Conditions:

• Schedule: Full-time position with occasional evening and weekend work required for meetings and emergency situations.
• Environment: Primarily office-based with occasional site visits to properties.
• Salary: Starting 4,000 - 6,000 AED

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month

Application Question(s):

• Do you have Property Management or Real Estate Management or any related field?

Education:

• Bachelor's (Required)

Language:

• Arabic (Required)

License/Certification:

• Driving License (Required)