:Key Accountabilities:xc2xb7 Manage and control the entire service and operational activities/deliveries of an assigned building or geographical operational area under direct responsibility including Mechanical, Electrical, Plumbing, Fire and Civil Engineering, cleaning, security and specialist services in the most effective manner.xc2xb7 Motivate and lead subordinates to execute and perform job responsibilities for maximum productivity while maintaining a high degree of morals.xc2xb7 Create and Develop yearly Preventive Maintenance schedules as required to upkeep the equipment/facilities of assigned operational areas in optimum operational condition at all the times with minimized downtime.xc2xb7 Act as the direct customer-facing representative of the assigned building or geographical operational area in dealing with the customer for day-to-day operational requirement.xc2xb7 Attending to client daily, weekly, monthly meetings as required, find meaningful remedial/corrective actions when responding to client complaints this includes visiting and discussing with the client/end user of his/her dissatisfaction/comments. Escalate maters beyond the operational responsibility to top management.xc2xb7 The production of the periodic progress reports as required and agreed with the board members.xc2xb7 Design and develop operational procedures taking into account health and safety, quality and environment concerns.xc2xb7 Co-ordinate with the supervisory staff to execute the Preventive Maintenance, cleaning schedules, security management plan and crisis management plan.xc2xb7 Periodic site visits to ensure the work is executed as per the time and within allocated budget meeting best industry practices.xc2xb7 Ensuring that all sub-contracted staff used on operational delivery are approved and competent for the specific tasks.xc2xb7 Maintenance of a safe working environment for all staff and subcontractors engaged by the company and fully aware of EHS procedures.xc2xb7 The review of estimates/proposals as required for service contracts/refurbishment projects or variations.xc2xb7 Fully responsible for ensuring proper surveying, preparing of snag reports, taking over and managing DLP and warranties of all new facilities falling within the assigned building or geographical operational area.xc2xb7 Fully responsible for implementing audits of contract performance of assigned building or geographical operational area from a technical perspective; add value to the contract through conducting maintenance reviews, trend analysis and identifying prevention solutions including energy management. Contributing to continuous improvement and drive for value for money.xc2xb7 Fully responsible for ensuring the availability of staff at all the times for schedule works and emergency requirements meeting the required service delivery levels.xc2xb7 Ensure availability of all required minimum stock levels of parts and materials at all the times delivering the services with minimized downtime.xc2xb7 Ensure annual staff leave schedule in place for coming periods.xc2xb7 Fully responsible for ensuring timely delivery of ageing reports, collections to the board.xc2xb7 Fully responsible for presenting the monthly and yearly P&L to the board.xc2xb7 Organize the Monthly/quarterly meetings and AGMs.xc2xb7 Prepares analytical reports on collections and expenditures to be included in the AGM presentation in coordination with Finance Department.xc2xb7 Fully responsible for the coordination and review of fit out works in his/her assigned buildings.xc2xb7 Implements measures as approved by management and the board to improve collection of service charges in coordination with the collection team.