Job Description

About eSanad Insurance:

eSanad is a leading insurance brokerage firm in the UAE, offering a wide range of tailored insurance solutions through both traditional and digital channels. We are committed to providing exceptional customer service and innovative insurance products to our growing client base.

About the Role:

We are seeking a highly motivated and experienced Assistant Manager - Medical Insurance to join our team in Abu Dhabi.

Key Responsibilities:

Oversee and manage the medical insurance portfolio, covering individual medical, SMEs, and large corporate clients.

Develop and implement strategies to enhance the medical insurance offering and increase market share.

Lead the management of new business acquisition and renewal retention to achieve sales targets and client satisfaction.

Manage the end-to-end customer experience, ensuring high levels of customer satisfaction and responsive customer service.

Lead and mentor a team of medical insurance advisors, providing training, guidance, and performance evaluation.

Ensure compliance with UAE insurance regulations and company policies.

Prepare and present performance reports to senior management.

Areas of Expertise:

Individual medical insurance - advisory, policy structuring, and customer engagement.

SMEs and large corporates - building tailored solutions and managing corporate accounts.

Claims management - handling complex cases and ensuring efficient resolution.

Customer service - enhancing client experience and resolving customer queries professionally.

Customer satisfaction - ensuring high Net Promoter Score (NPS) and positive client feedback.

Requirements:

Minimum of 3 years of experience in medical insurance within the UAE insurance brokerage sector.trong knowledge of UAE medical insurance products, regulations, and underwriting processes.

Proven track record in client management, sales, and retention in medical insurance.

Excellent communication, negotiation, and leadership skills.

Professional certifications in insurance (preferred).

Fluency in English (Arabic is a plus).

Benefits:

Competitive salary and performance-based incentives.

Comprehensive health insurance and additional benefits.

Professional development and career growth opportunities.

Opportunity to work with a market leader in the UAE insurance sector.

How to Apply:

If you have the experience and drive to excel in this role, please submit your resume .

Join eSanad and be part of a forward-thinking team shaping the future of insurance in the UAE!

Job Type: Full-time

Application Question(s):

Do you have experience in medical insurance in the UAE? How many years your work experience? * How much your salary expectation?