Job Description

Assistant Manager, Government Relations

(12877)




At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.





Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.




About the role




As the Assistant Manager, Government Relations, you will oversee and manage the full spectrum of visa-related activities for Atlantis, including employment, residence, corrections, cancellations, and visit visas for full-time colleagues and short-term contractors. Your role will involve liaising with key government entities and immigration organizations, ensuring that all visa processes are completed efficiently and in compliance with regulations.


You will act as the external representative of Atlantis, maintaining strong working relationships with government bodies to facilitate the resort's needs. Daily tasks include visiting government offices to complete visa transactions, arranging medical appointments, and handling medical tests required for residence visas. Additionally, you will manage the submission and receipt of colleagues' original passports, signed Arabic contracts, and various visa documents, including corrections, service letters, labor cards, and refunds.


Your responsibilities also include overseeing the application and renewal of residence and employment visas for colleagues and their families, managing absconder immigration printouts, and ensuring timely visa cancellations. Monthly tasks involve reconciling government entity visa portals, returning cancellation and exit papers, and preparing detailed reports on key issues.


Collaboration with the HR Talent Development Team and HR Admin Department is crucial to ensure a seamless onboarding process for new hires. You will also use HRMS, and visa tracker reporting to monitor visa statuses and prevent fines for overstays. Additional duties may be assigned by the Manager, Government Relations.




About you




The successful Assistant Manager, Government Relations candidate will have worked in a similar role for a minimum of 2-3 years' and have extensive knowledge and experience working with local government authorities and have a depth understanding of visa processes and the UAE law.




Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.