• Responds courteously and efficiently to queries and problems from system users
• Monitors and maintains proper inventory of system supplies
• Ensures cleanliness of all data equipment and computer rooms
• Maintains a system error/progress log book and deals with reported problems
• Assists Cluster IT Manager to maintain sufficient safety copies of systems software, application and data to be stored on site or off site in fireproof safe
• Assists Cluster IT Manager to keep current all systems documentation, training manuals, and operational procedures
• Assists the Departments in areas which they need assistance.
• Any other duties, which may be assigned from time to time

• Assists colleagues to perform similar or related jobs when necessary
• Is always able to be reached by mobile telephone, for help and technical support
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests and stakeholders
• Maintains equipment, and materials clean, tidy and in good shape; reports defective materials and equipment to appropriate person within the hotel
• Continuously seeks to endeavour and improve the department\xe2\x80\x99s efficient operation, and knowledge of own job function
• Is well updated on:

• Hotel facilities and special promotions
• Marketing promotions

• Laws relating to own field of responsibility

• Stays abreast of current and new industry technology relating to function
• Performs required duties and responsibilities in a timely and efficient manner to achieve the overall objective of the position

Radisson