• Successful candidate will be responsible to provide support to the ICT Engineer in supporting the maintenance of all ICT equipment in the school.
• You will be responsible for facilitating and providing IT support to all administrative and educational staff.
• You will ensure best practices for the use of systems, applications, the Intranet portal and the Internet.
• Your main responsibilities will include installing, configuring, maintaining and administrating hardware, software and infrastructure equipment in all areas of the school such as offices, classrooms and labs. You will troubleshoot any problems arising from the IT equipment and respond to emergency calls around the school environment.
• You will be responsible for following company procedures for back-ups, security or restoration of all IT equipment and software. You will maintain a record of the licenses, hardware and passwords. You will also collaborate and interact with IT staff within the School Support Centre and in other GEMS schools where appropriate.

• Hold a Bachelor's Degree in Computer Science (or related subject).
• Minimum of two years experience in a similar position with hands on experience in maintaining ICT Infrastructure.
• Have experience working with a great variety of hardware such as servers, switches, wireless access points, routers, firewalls, PC/Laptop/tablets, whiteboards, video conferencing, etc.
• Excellent communication and organisational skills. With meticulous attention to detail, you will enjoy problem solving, will work well under pressure and be able to meet tight deadlines.

GEMS Education