• To offer guests of the banquet an enjoyable, expertly served beverage/dining experience for all events
• To anticipate and service of guests\' requirements before requests is necessary
• To serve and clear food and beverage items in an unobtrusive and professional manner
• To be familiar with the beverage service including stemware used and appropriates garnishes
• To complete opening and closing side work as assigned and has all tables set according to standard
• To utilize the hotel\'s computer system ringing up sales, printing checks, closing checks and completing closing readings
• To carry trays, bus and reset tables with linen, china, glass and silver
• To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars
• To ascertain a guest\'s satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved
• To service all needs for private dining room or private function
• To report any accident or guest complaint immediately, no matter how minor, to a manager
• To recognize and address potential disruptive or undesirable guests
• To respond properly in any hotel emergency or safety situation
• To move tables and chairs
• To breakdown any buffets, displays or side stations when needed
• To clean service area when needed
• To perform other tasks or projects as assigned by hotel management
• To ensure equipment, linen and related inventories are well planned
• To serve a dish to guests while explaining the contents and preparation
• To provide water, bread and butter service throughout the meal to guests

• Minimum of 1 year experience or an internship in a similar capacity in Banquet Operations
• Ability to work under pressure
• Capacity to work long hours
• Customer care
• Multi-tasking skills
• Fluent in spoken and written English

Palazzo Versace