Responsible to ensure that all operational delivery aspects of assigned Imdaad service contracts or Engineering system/s (MEP, Civil, Fire & Infrastructure Services) are delivered in an effective, efficient and professional manner to the complete satisfaction of all of our direct and indirect clients

• Plan, Direct & Oversee the entire service & operational activities/deliveries of an assigned Imdaad service contracts or Engineering systems/s under direct responsibility including Mechanical, Electrical, Plumbing, Fire, ELV, Civil Engineering & infrastructure services in the most effective manner
• Accountable for the Profitability of assigned service contracts or Engineering systems.
• Motivate and lead subordinates to execute and perform job responsibilities for maximum productivity while maintaining a high degree of moral
• Creating, Developing & Reviewing Preventive Maintenance schedules as required to upkeep the equipment/facilities of assigned operational areas in optimum operational condition at all the times with downtime minimise
• Attending to client daily, weekly, monthly meetings as required, find meaningful remedial/corrective actions when responding to client complaints this includes visiting and discussing with the client/end user of his/her dissatisfaction/ comments. Escalate maters beyond the operational responsibility to Facilities Manager / Contract Manager as appropriate
• The production of the periodic progress reports as required by the Client and Facilities / Contract Manager.
• Assist in Designing and developing operational procedures taking into account health and safety, quality and environment concern.
• Co-ordinate the supervisory staff to execute the PM & other maintenance works
• Periodic site visits to ensure the work is executed as per the time and cost effectively meeting best industry practices
• Ensuring that all sub contracted staff used on operational delivery are approved and competent for the specific tasks
• Maintenance of a safe working environment for all staff and subcontractors engaged by the company and fully aware of Imdaad/Client EHS & Q policies
• The production of estimates / proposals as required for refurbishment projects or variations
• Responsible for ensuring proper surveying, preparing of snag reports, taking over and managing DLP & warranties of all new facilities falls within the assigned contract or Engineering system/s
• Assist implementing audits of contract performance of assigned service contract or Engineering system/s from a technical perspective; add value to the contract through conducting maintenance reviews, trend analysis and identifying prevention solutions including energy management. Contributing to continuous improvement and drive for value for money
• Responsible for ensuring the availability of assigned staff at all the times for schedule works and emergency requirements meeting the required service delivery levels
• Review availability of all required minimum stock levels of essential parts & materials at all the times delivering the services with downtime minimize
• Review/Approve purchase requests as required by the works
• Carry out any other appropriate works as assigned time to time
• Deputize for the Facilities Manager when assigned in his absence.

QualificationsEducation/Qualifications

• Bachelors / PG Diploma/ PG Degree is a must.
• Relevant professional certification is a must.

Skills/ Competencies/ Experience

• Minimum 10 - 12 years relevant experience with 5 - 7 years Supervisory Experience.
• Analytical and Problem-Solving skills and numerical ability.
• Interpersonal Skills, Delegation Skills and people management skills.
• Drive for results, dealing with ambiguity and ethics and integrity.
• Decision Making Skills and Ownership and Accountability.
• Advanced communication skills in English (Oral and Written) and knowledge in other languages will be an advantage.

Imdaad