Company DescriptionThe Assistant Director of Talent & Culture (HR) supports the overall hotels HR operations along with the Cluster Director of Talent & Culture. He/she represents the organizations values, at all times.Administration
Establish action plans and schedules for meeting departmental priorities.
Assign responsibilities, allocate resources and co-ordinate the activities to meet objectives effectively and efficiently
Financial and Revenue Responsibilities
A good understanding and knowledge in preparing the Human Resource Division budget
Controls and analyses, monthly P&L statement evaluation, HR Division costs to ensure performance against budget
Contributes to the preparation of the hotels Strategic Plan, Marketing Plans and Goals Programme
Training and Human Resources
To attend trainings and meetings as and when required.
Familiarizes and enforces the organizations Human Resources framework including systems of:
Interviewing and Recruitment
Induction and orientation
Training and Development
Performance Appraisal
Employee Administration
Succession Planning
Transfer and promotion procedures
HR Policies and Procedures
Familiarizes and enforces local Human Resources policies and procedures
Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
Assists the Cluster Director of Talent & Culture, where appropriate, in the development and preparation of the Hotels Strategic Plan, Marketing Plan and Goals Programme
Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes
Prepares and submits periodic reports for managements use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality
Maintains effective communications at all levels of management and staff
Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two-way communication that ensures morale and productivity reach the highest possible levels
Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
Ensures all new employees attend the hotels Brand Training Programme in accordance with the brand guidelines.
Monitors the administration of the Talent Management and acts in an advisory capacity to hotel department heads on the process
Participates in the hotels Management Development and Succession Planning process by recommending candidates as appropriate
Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements
Contributes to the development and implementation of improved methods of work and better utilization of staff in all areas
Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel
Ensures applicable laws, regulations, HR policies and procedures are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken
Implements and monitors an effective employee relations and welfare programme in the hotel
Ensures all staff facilities are maintained in good order and meet hotels cleanliness standards
Deals with all problems relating to individuals in an understanding, caring and confidential manner
Ensures all staff are aware of company benefits and make these available
Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate
Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate
Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements
Oversees the implementation and administration of Union agreements
Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary
Contributes towards Corporate activities as directed
You may be asked to accomplish what is requested by the Cluster Director of Human Resources/General Manager/Hotel Manager/Director of Operations
Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
Treat complaints of harassment and discrimination promptly and confidentially.
Treat customers and colleagues from all cultural groups with respect and sensitivity.
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
Qualifications
Bachelors degree in Human Resources, Hospitality Management, or Laws
Several years of experience as the same position in the hospitality
Experience in a cluster role.
Additional Information
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.