Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.About the business areaThe Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shariah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service.We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.In this role, your key responsibilities include:

• To achieve agreed sales targets and manage client relationships and portfolios for a specified geographical area and/or business/product in order to meet the strategic goals of the Bank
• Manage and monitor revenue generation through sale of various financial services of the Bank in order to achieve agreed financial targets and maximize revenue generation.
• Monitor and control customer portfolios to achieve desired revenue through cross-sell, upsell and retention.
• Develop and maintain internal stakeholders/external agencies and client relationships to achieve desired objectives of the Bank.
• Manage self and team in line with ADCBs people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance.
• Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
• Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programs and projects in line with the Banks standards.

SkillsThe ideal candidate should have the following experience

• A minimum of Bachelors Degree in Business Administration, Sales or Finance or relevant specialisation
• At least 6 years of experience in Retail Banking and in a managerial role
• Accredited Financial Analyst, Certified Investment Professional
• Certificate in Quantitative Finance, Chartered Financial Analyst, Certified International Investment Analyst.
• Master Financial Risk Manager (FRM)
• International Compliance Association (ICA), Specialist or Certificate in Conduct Risk
• In depth knowledge of global financial markets and trends.
• Understanding of Retail Banking products and services.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

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