Arabic Speakers Guest Relations Officer 3 Months Contract

United Arab Emirates, United Arab Emirates

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Job requirements

Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Record information in the logbook daily
Ensure compliance with health and quality standards

Regards

Bayt

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