Job Description

• Provide answers to visitors' inquiries about the company, its products or services
• Coordinate activities around the front desk/reception premise
• Direct visitors and clients/customers to their desired destinations in the premise
• Sort and handle out mail messages whether incoming or outgoing
• Answer incoming calls on multi-line telephones
• File and keep record of activities in the office for easy retrieval and review when due, and sending to the relevant department personnel
• Perform keyboarding/data entry functions
• Schedule and confirm appointments
• Maintain company's event calendars. He or she keeps in records all events to hold in the organization and notifies respective department when due
• Copy, file, and maintain paper or records and electronic documents of visitors
• Where necessary, inform relevant staff of visitors' arrivals and/or cancellations of appointments
• Perform varieties of other administration tasks as directed by manager; this could include faxing, emailing or even assisting other departments that need help
• Responsible for maintaining clean and safe reception area; keep it tidy at all times
• May also assume some security guard access control functions. This involves verifying employee identification, issuing visitor pass, and observing and reporting unusual or suspicious persons or activities.

Requirements:

• High school diploma or equivalent; additional education or certification in hospitality, customer service, or related fields is a plus.
• Proven experience in a customer service or receptionist role, preferably in a salon, spa, or hospitality environment but not Required
• Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Proficiency in salon software, POS systems, and Microsoft Office suite (Word, Excel, Outlook).
• Ability to work flexible hours, including evenings, weekends, and holidays, based on salon needs.
• A passion for the beauty industry and a genuine desire to create a positive experience for clients.
• Team-oriented attitude with a willingness to collaborate and support colleagues as needed.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Do you have prior experience as a Receptionist in Hotel, Retail store, or Salon??