Daily Operations:xefx80xad Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients needs or queriesxefx80xad Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tonexefx80xad Organizes postage and document courier services, handle mail, incoming & outgoing deliveriesxefx80xad Coordinates conference room bookings, refreshments for meetings and other special arrangementsxefx80xad Handles all secretarial and administrative duties for clients, as requestedxefx80xad Performs check in & check out process for all clientsKPIs:xefx80xad Client satisfactionxefx80xad Meet and greet clients in professional and friendly mannerxefx80xad Answer all incoming phone calls in a timely and professional manner (within 3 rings)xefx80xad Ensure to put client requests as a priority and that all clients are both satisfied and we have exceeded their expectations

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