Provide answers to visitors inquiries about the company, its products or services
Coordinate activities around the front desk/reception premise
Direct visitors and clients/customers to their desired destinations in the premise
Sort and handle out mail messages whether incoming or outgoing
Answer incoming calls on multi-line telephones
File and keep record of activities in the office for easy retrieval and review when due, and sending to the relevant department personnel
Perform keyboarding/data entry functions
Schedule and confirm appointments
Maintain companys event calendars. He or she keeps in records all events to hold in the organization and notifies respective department when due
Copy, file, and maintain paper or records and electronic documents of visitors
Where necessary, inform relevant staff of visitors arrivals and/or cancellations of appointments
Perform varieties of other administration tasks as directed by manager; this could include faxing, emailing or even assisting other departments that need help
Responsible for maintaining clean and safe reception area; keep it tidy at all times
May also assume some security guard access control functions. This involves verifying employee identification, issuing visitor pass, and observing and reporting unusual or suspicious persons or activities.