Job Purpose

Application Administrator will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical application administration and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, application administration, or systems engineering and analysis.

Principal Accountabilities

Strategy/Governance

• Ensure the timely provision of data and reports to \xe2\x80\x9cApplications Administration Manager\xe2\x80\x9d, recommend application technical operational improvements to support planning, vision and decision making to have continuous improvement of IT infrastructure services.

Operational

• Manage and administer application technical support and maintenance, develop and review related SOP\xe2\x80\x99s to ensure that application controls, policies, and procedures are operating effectively.
• provide immediate fix whenever application incidents are identified or reported.
• Contribute to the development of appropriate IT security policies, processes, systems, standards, procedures and internal controls related to application servers in line with the corporate IT Security framework.
• Identify and assess security risks and assist in implementing measures to manage and mitigate all identified risks and audit findings related to application servers.
• Involvement in any new project implementation during project lifecycle (Dev, QC, UAT, Production).
• Proactively monitor the delivery of application services according to approved policies and procedures, user requests, SLA\xe2\x80\x99s, and maintenance schedules with minimum downtime.
• apply latest application Security patches and bug fixes as soon as released by vendor.
• deploy new application release and packages
• Ensure that all applications implementations that we support are secure, reliable, cost effective and fit for purpose.
• Develop and maintain application documentation that we support.
• Work closely with suppliers and 3rd parties to ensure technical application support industry best practices followed to deliver application efficiently and effectively.
• Maintain application inventory for production, QC, DEV, UAT systems.
• Any special assignment from line manager or IT senior management.

Financial Management

• N/A

People and Talent Management

• N/A

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