This website uses cookies to ensure you get the best experience on our website.Al Marwan Group and selected partners use cookies and similar technologies to ensure you get the best experience on this website. If you consent to it, we will use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking "Manage cookies" at the bottom of each website page.common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Disable non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto sticky top-2">Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link xe2x80x9cManage Cookiesxe2x80x9d, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline non-necessary cookiescommon--header--menu#toggle" data-common--header--menu-target="button" > Career menuEmployee Candidate Homepagecommon--dropdown#toggle">common--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedInIT & Software Engineering xc2xb7 Sharjah HeadquartersApplication Support Specialistcareersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply for this jobWe usually respond within a weekblocks--cover--scroll#handleScrollDown" title="Scroll to content">Who we are:Al Marwan Group is a holding company established in 1978, Al Marwan Group has grown a strong diversified portfolio in Real Estate Development & Management, Hospitality, General Contracting and Heavy Machinery trading of brand new and used equipment for the Construction, Mining, Oil, and Gas industries.We are currently looking for highly skilled and motivated Application Support Specialist to join our team.Job Scope:
The role involves providing technical and functional support for software applications, particularly the Yardi System, ensuring optimal performance and user satisfaction.Key Responsibilities:

• Provide first-line support for software applications, with a primary focus on Yardi System.
• Troubleshoot, analyze, and resolve system and application-related issues in a timely manner.
• Collaborate with end-users to understand their needs and provide guidance on system functionalities.
• Conduct user training sessions on system usage and best practices, ensuring effective adoption of tools.
• Monitor system performance and identify opportunities for improvements or updates.
• Liaise with the IT team or external vendors to escalate and resolve complex technical problems.
• Assist in the setup, configuration, and customization of the Yardi System and other software applications.
• Document issues, solutions, and processes to build a knowledge base for future reference.
• Support system upgrades, patches, and new installations by performing testing and providing feedback.
• Ensure data accuracy, integrity, and security within the supported systems.
• Generate reports and dashboards as requested by various departments

Education:

• Bachelor's degree in Computer Science, Information Technology, or related field.

Experience:

• 2+ years of experience in Application Support or a similar role.
• Hands-on experience with Yardi System is highly preferred

Department IT & Software Engineering Locations Sharjah Headquarters Company ConstructionContact Recruitment OfficerColleaguesAbout Al Marwan GroupDiscover the exciting career opportunities available at Al Marwan Group. We invite you to explore our current openings and consider becoming part of our success story.Founded in 1978 careersite--jobs--form-overlay#showFormOverlay">Apply for this job jobs--overlay#closeOverlay">IT & Software Engineering xc2xb7 Sharjah HeadquartersApplication Support SpecialistLoading application form

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Al Marwan Group Holding