Job Description

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About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.


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job Brief

The incumbent is accountable to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

Application:

Trouble shooting of the equipment. Introduction and Demo of new Products to the End Users. Technical Data - Matching and Filling the Project Specification sheets and Requirements. Preparing and suggesting the consumables lists by studying the need of each customers to promote reagents and consumables sales. Attending customer calls regarding supply and inform sales team. Coordinating conferences and materials. Conducting workshops and giving Application trainings. Completing validation process of the products in the Surgical portfolio

Operating Theatre:

Attend surgeries along with the doctors and nurses and assisting them with any issues they might be facing with the equipment.

Market Knowledge:

Conducting market research to identify new potential customers. Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages. Identifying product improvements and new products to evaluate their position in the industry. Providing technical assistance, troubleshooting, and training to existing & potential users Working closely with local team, corporate team and representatives of distributors to expand business prospects.

Business Development:

Discussion with the End Users to find out their new requirements, new opportunities. Discussion with End Users to update and educate them on the new Products and Possibilities. Learning about the weaknesses of our competitors and strength of our product and accordingly updating our team. Make a regular visit to all our customer to make sure the Quality service and inform the team about sales leads.

Support:

Support the Sales Team for Handling Projects in Terms of Specifications and Technical comparison discussion with the End Users. Coordinate with Service engineers for the Installation, PMs, and rectifications Coordinate with the sales team to know more about competition and provide argumentation in a scientific way Assist sales teams during technical discussions Prepare training certificates for customer training attendees When a new technical information is received from the principal company, transfer of this information internally to all concerned persons especially when there is a new version of software or incompatibility between instruments or any other relevant information.

Service Team Coordination:

Coordinate with Service engineers for the Installation, PMs, and rectifications and plan trainings accordingly. Communication with principal companies: Communicate with principals on technical information. Communicate with principals on any queries of the customer which cannot be resolved from our end. Keep update with latest training schedules and training materials. Attend all relevant webinars conducted by the principals.

REQUIREMENTS

Minimum Qualifications:

Bachelors Degree

Experience:

2+ years of Experience - relevant experience with gynaecological products. Must have experience with attending Gynae surgeries.

Job Specific Skills:

Good communication & English language - MS Office Skills - good presentation & negotiation skills - client relationship building skills.

Additional details:

Candidate are preferred to be based in UAE and willing to move onto company visa.

Location: UAE - Dubai


Job Type: FULLTIME


Job Posting Date: 19-02-2025


Division/Department: Surgical