:Join our TeamAbout this opportunityWe are now looking for a APIGEE Expert/Technical SME . This job role is responsible for driving team, hands on technical work and mentoring, monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.What you will do

• Maintain production system & ensuring its performance and stability.
• Evaluate performance on day-to-day basis and raise any issues with performance teams.
• Manage Escalations on performance Issues.
• Daily governance with team on application performance and process
• Manage & Solve Issues, Development / Desing Defect, Product Issues (in co-ordination with 3rd party vendors).
• Responsible for L2 analysis by analysing system log, Database, heap dump, thread dumps, PCAP files to trace IT & network defects issues.
• Responsible for driving E2E investigation with 3rd party vendors. Reporting of defect status in form of reports
• Incident Management: Responsible for Driving E2E closure of any E-business / Digital channel related Incidents. Work in tandem with Incident Management for closure of Issues.
• Design Review, Test case validation & Deployment of CRs on production environments
• Ensure production sanity by solving post deployment issues.
• Application patch deployments, security Vulnerability review and fix support PCI/DSS compliance & Certificate management

You will bring

• Education: Graduate in Computer Science or similar
• Experience: 6-12 years into Google APIGEE & Ericsson Managed Service Delivery Platform
• Leadership:- Minimum 3-5 years of team leader experience
• Sound understanding on Mobile Application generic & Technical architecture including business flows.
• Should include understanding on REST& SOAP API flows in typical 3 tier architecture.
• Experienced in web application 3 tier-based application support.

Good Understanding & Hands-on

• Google API Gateway, Ericsson Managed Service Delivery Platform
• Oracle, Postgres, Cassandra databases, SOAP, JSON, XML interfaces.
• JBOSS, TOMCAT, APACHE web servers, Web logic, WebCenter sites, SOAP UI, Postman
• Oracle & SQL including PL/ SQL, Shell Scripting & Perl Scripting
• Good to have knowledge on ITIL.
• Basic understanding of telecom domain and other integrated applications like Billing Systems, EAI/ Messaging platforms, Payment gateways.
• Should be willing to work in 24*7 environment

Why join Ericsson?At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what\xc2\xb4s possible. To build solutions never seen before to some of the worlds toughest problems. You\xc2\xb4ll be challenged, but you wont be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.Would you like to take a tour to Life at Ericsson MEA, visit short videoWhat happens once you apply?
to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,If you need assistance or to request an accommodation due to a disability, please contact Ericsson atDISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.Primary country and city: United Arab Emirates (AE) || DubaiJob details: Technical Authority Expert

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