MicroTech is seeking an Air Operations Command (AOC) Network Administrator Level II for the Combined Air Operations Center (CAOC) at Shaw AFB, North Carolina. The CAOC team provides installation, operation, maintenance, administration and management of AOC Weapons System network infrastructure, datalinks, and systems to ensure services are operational and available with minimal interruption. This includes the switches, routers, encryption devices, cabling and other equipment providing connectivity supported by 609 ACOMS and 609 EACOMS. Responsibilities
Provide Tier 2 technical support (diagnosis, analysis and troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks. Update and patch network equipment, firmware, and software to ensure configuration and cybersecurity compliance. Operate and maintain access control systems; and manage and configure MAC address authentication. Administer network administrative accounts and access. Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems. Monitor and control network performance, utilization, and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to 609 ACOMS and 609 EACOMS government technical representatives. Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of- support COTS products to 609 ACOMS and 609 EACOMS government technical representatives. Qualifications
Bachelor's degree in Computer Science or Networking; or 4+ years Switching and Routing Network experience; AND DoDM 8140 IAT Level 2 (Security+) or higher; and Cisco Certified Network Professional (CCNP) or equivalent certification Active Secret Clearance required, Top Secret SCI Desired.
Regular Full-Time
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