Analyst Service Performance

UAE, United Arab Emirates

Job Description

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Key Accountabilities
  • Extracting report/data from EMS Analyzing Reports for performance anomalies/exceptions.
  • Performance management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI)
  • Capacities management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI)
  • Root cause analysis for degradation in KPIs.
  • Optimization plans to improve network efficiency.
  • Pre and post check for network performance during critical activities.
  • Impact analysis during network outages.
  • Identifying potential capacity issues.
  • Using statistics to forecast the future growth of Network and to identify the congested parts of the network.
  • Investigating and escalating performance issues to concern department.
  • Producing Performance Special Reports
  • Provide recommendations for performance improvement and capacity contingency plans.
  • Ability to work in multi-vendor environment.
  • Prepare the needed reports whether occasionally or periodically
  • Perform periodic network audits
  • Understanding of different network protocols from end-to-end perspective
  • Ability to create customized KPIs and reports based on probing system
Qualifications:
  • Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering.
Experience:
  • Minimum 2-5 years of experience in a role in Telecom industry, with involvement in Telecom Services Performance.
  • Advanced understanding of all network nodes related to the core network, packet network, DPI.
  • Experience on MSS, MGW, USN, UGW, PCRF, HSS, IMS and DPI system and KPIs.
Skills
  • Understanding of different network protocols from end-to-end perspective
  • Ability to create customized KPIs and reports based on probing system
  • Clear understanding of core network including CS, PS, IMS and DPI.
  • Excellent written and verbal communication skills.
  • Open approach to solving problems and dealing with new proposals.
  • A thorough and methodical approach to work.
  • High degree of analytical abilities.

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Job Detail

  • Job Id
    JD1681519
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UAE, United Arab Emirates
  • Education
    Not mentioned