Airport Representative

Dubai, United Arab Emirates

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Responsibilities:

Greet passengers upon arrival and departure.
Assist with check-in processes, including verifying travel documents and issuing boarding passes.
Provide information on flight schedules, gate locations, and airport facilities.
Assist passengers with special needs, including those with disabilities, elderly passengers, and unaccompanied minors.
Handle customer inquiries, complaints, and resolve issues promptly.
Coordinate with airline staff, security personnel, and other airport departments to ensure efficient operations.
Escort passengers to and from the aircraft as needed.
Monitor and manage passenger flow through security checkpoints and boarding gates.
Assist with baggage handling and lost luggage inquiries.
Maintain a professional appearance and demeanor at all times.

Requirements:

High school diploma or equivalent.
Previous experience in customer service, preferably in an airport or airline setting.
Excellent communication and interpersonal skills.
Ability to handle stressful situations calmly and efficiently.
Strong problem-solving skills and attention to detail.
Professional appearance and demeanor.

Job Type: Full Time

Job Location: Dubai

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