SynopsisAircraft & Ground Technologies Officer reports to the Manager Aircraft & Ground Technologies. The Aircraft & Ground Technologies Officer is responsible for administering the EFB contents in both formats Portable and Fixed Systems (on-board) within Etihad - Flight Operations performing 24X7 operational shift duties.Accountabilities

• Daily Shift handover reports are well documented to capture the tasks/activities that are accomplished and pending for the further action.
• Update and manage EFB Systems (hardware & Software)
• Update documentation Onboard Aircraft and Training facilities including Full Flight Simulators
• Regular inspection of documentation libraries in Aircraft and Ground premises to close findings.
• Delivery of EFB Mounts and primary level support
• Ensure EFB configurations for the installed systems are clearly reviewed and maintained for every EFBU Cycle.
• On time delivery and embodiment of EFB Software packages for the recurring EFBU Cycle.
• Management of EFB devices in custody for operational readiness.
• Acknowledge and support the User queries without delay.
• Ensure that hardware and software applications are configured in accordance with applicable requirements and that their output complies with regulations.
• Maintain profound working knowledge of the EFB system's hardware, operating system and installed software applications.
• Perform Quality Control function by the routine monitoring of the EFB system and its administration.
• Visit aircraft onboard systems regularly to manage EFB configuration and support queries from Engineering (MCC & LM).
• Liaise with Subject Matter Experts of all applications and datasets to ensure that EFB is always serviced with updated and accurate standards and datasets.
• Ensure that only valid versions of Loadable Software Airplane Part (LSAP) are installed on the EFB system.
• Manage data update cycles and ensure that the updates are always completed on or before the cut-over date.
• Provide support to Manager EFB - Aircraft and Ground Technologies in evaluating and implementing new EFB technologies and enhancements within the Etihad Fleet.
• Must be able to work with minimum supervision in a fast-paced environment.

Education & Experience

• Degree level education desirable
• Minimum 3 years Airline or OEM Experience .
• Valid driving license is an added advantage.
• Proficient level knowledge of the EFB Systems on Ground and Aircraft
• Proficient understanding of Computer Networks
• Advanced level knowledge of Aviation Data standards and their relevance to EFB
• Attended OEM conducted Trainings, Workshops and Vendor symposiums on EFB Systems

About Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the worlds leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.To learn more, visit

Etihad Airways