About VirtusaAdd the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.Why would you not like to be part of this exciting and award winning team? Dont listen to us, listen to our customers( ; & )Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.Role: Adoption LeadSkill: PMO/TMOExperience : 3+ YearsJob description
We are looking for a Product Adoption Lead with a passion for customer experience, driving adoption through the entire product lifecycle. The Product Adoption Lead will work across internal product and technology, documentation, customer communications and analytics teams to drive customer usage and data driven product decisions. This is an opportunity to work with an industry leading solution.
Responsibilities
Create migration and adoption plans drive the product adoption lifecycle. Team with Product Management and cross-functional business leaders to ensure internal teams and customers are ready for releases. Drive adoption through data driven insights. Create and manage the lifecycle program.
Represent the customer. Be the champion and voice of customers throughout the product lifecycle. Build impactful, personal customer relationships. Bring the customer's voice into the product process. Prioritize product requirements with product owners.Drive for the best customer experience possible. Work closely with product and UX to develop and deliver assets to engineering. Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams and internal product experts. Measure success. Measure everything. Develop ways to constantly define and monitor success.Communicate clearly and efficiently. Coordinate product communications for beta, adoption and end of life both internally and with customers.
Experience/Skills Required2-6+ years of product or program management experienceStrong organizational, program management, written and oral communication skillsQuantitative skills with regards to data utilization interpretation and analysisComfort in high-level business discussions with internal and external executivesEntrepreneurial spirit, with a proven ability to execute on plansAbility to lead and work autonomously.Ability to handle multiple competing priorities in a fast-paced environment.Strong troubleshooting and project management skills.Bachelors degreeExperience managing enterprise software

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