Job Summary

• Always maintain a welcoming atmosphere at the front office.
• Answer all incoming calls, transfer to appropriate desks, take messages and pass it to concerned.
• Greet/ assist parents, staff, and visitors. To ensure that no one is unattended.
• Attend to each new admission enquiry with equal dedication.
• To obtain maximum admissions.
• To maintain student list class wise up to date everyday.
• To maintain admission documents properly.
• To revise the admissions policy and pamphlet every year within
• To ensure that school tours are conducted effectively and efficiently.
• To maintain list of bursaries.
• To ensure that after a student has given assessment, parents are informed of the result within 24/48 hrs.
• Reply to all emails.
• To conduct nursery visits to promote admissions.
• To come up with new marketing strategies for admissions.
• Assist and support during school events.
• To maintain data of calls of new admissions.
• To maintain data of complaint calls.
• To ensure the cleanliness of the front office be exemplary.
• To always give a patient hearing to the parents, staff and visitors.
• Perform any other tasked assigned to the best of your abilities.
• To give inputs on how the front office can be designed better.
• To monitor the front office area before assembly and direct students to assembly area.
• To never leave the front office unattended. To ensure that there is one staff at the front office area always.
• Responsible for checking student clearance before TC is issued.
• To maintain daily report of new admissions and vacancies left.
• Timely circulate letters for siblings/ current students asking for their continuation/ joining.
• To maintain data of every walk in, to call them when admissions opens for next year.
• To timely have assessments dates revised according to the number of entries.

Requirements

• Native English speaking Female
• No specialized qualifications are required for the role but a good standard of education would be expected. Previous experience in a Marketing / Communications / Hospitality role will be beneficial.
• Should have strong interpersonal and organizational skills
• A minimum of two years in a customer focused role
• Individual with a customer-centered philosophy that can develop and maintain strong working relationships with both parents and School staff
• Has the ability to multi-task and cope with peaks of demand.
• Computer literate.

Please send a cover letter and CV toIn the subject line, please include the position you are applying for.

Edarabia