Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!We are currently recruiting for an Administrator-Security Operations Centre DPS to join our Transguard Security Services in our HQ, located in DAFZA, Dubai Airport Freezone.Scope: Administrator-Security Operations Centre - TGSS is responsible for managing quotations, invoicing & work completion report, and CAFFs invoicing. Also accountable to issue purchase requests, purchase order, respond to procurement query requests for TGSS/ES/EP/K9 operations. Also to update the Salesforce for the team, and document control for increased efficiency. This role also includes effectively communicating with other teams and departments, both internal and external to the organization. The nature of the role includes visibility to confidentiality around sensitive information.Financial

• Coordinate to receive the attendance from Operations Manager and Account Manager which further helps to generate the WCR (work completion report) for monthly invoicing, quotations & ad hoc deployments
• Based on the demand and requirement from the operations team, work alongside and raise the purchase request, purchase order, and liaison with procurement for query requests
• Receive the data from TGSS and TGSS SOC team, rework and compile the data required to be shared with the BU as directed
• Reconcile expenses incurred in & out and submit the purchase requisitions and good received notes to assist in payments to the suppliers within a timely manner

Customer

• Communicate demands from the client details with the Operations/Account Managers
• Generate and distribute the documents requested by the employees within a timely manner
• Communicate with the clients as it relates to any discrepancy/changes on invoicing/service
• Communicate any pending tasks that impact the invoicing with the client/TGSS

Process

• Update purchase requisition details in Oracle
• Submit monthly reports to the manager for analysis
• Obtain email approvals from the Senior Manager prior to processing the PR/PO/PQR/Quotation
• Maintain confidentiality around sensitive information
• Report any errors or discrepancies to the Manager immediately, propose solutions to rectify the errors

Innovation

• Create or modify processes for better efficiency
• Streamlining the process to avoid manual tasks

SkillsSelection Criteria

• SIRA certification
• Bachelors degree
• Proficient in Excel and English language
• A time-oriented approach to handling queries and tasks

Transguard Group