Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!We are currently recruiting for an Administrator - Security Operations Centre DPS to join our Group Security Services team in Dubai.Scope: Review and provide a comprehensive administration support required for coordinating the BU functions and ensuring the smooth day to day operation of the department.Responsibilities
Liaise directly with SOC manager to ensure tasks are completed on time
Ensure that SOC Manager is briefed on progress and any issues that affect the completion of tasks on a daily basis or when required
Process and manage invoices for the BU on a timely manner
Essential to have good knowledge of the role as well as the high level of accuracy
Ensure that daily reports are completed and issued to the relevant departments as and when required
Collate and input all staff documents and processing SIRA
Ensure to do the cash requisitions for payment and collection of SIRA cards
Monitor the staff SIRA license expiry updates and notify CMT at least one month prior
Schedule trainings e.g., Fire Safety, First Aid and CCTV and coordinating with the training provider, enter training records for TGSS staff in TR360 once the staff has completed the training
Provide the accurate details to finance against the virtual credit card used for payment of SIRA licensing process
Submit weekly reports to SOC manager
Update the deployment list accurately and coordinating and overseeing the day-to-day management of supplies, raising orders for stationaries when required
Raise purchase requisitions when required by CMTs
Communicate with vendors and internal departments to follow up on the PRs / orders etc.
Maintain accurate records of invoices, PRs, LPO and payments
Assist with month-end closing and reporting
Provide support to the CMT team as needed
To complete billing and invoicing for operations department and send to the client
To communicate with the clients regarding any discrepancies in the invoices
Verify and resolve invoices to ensure they are accurate
Raising credit notes on a timely manner
Creating monthly work completion reports
Solve staff queries e.g., salary complaints and any other issues regularly with the team
Place Uniform orders; Jafza Pass /other passes for TGSS staff online application
Update employee data in the deployment list and ensuring that DFs (deployment forms) are done on time to update Oracle
Provide other administrative support to ensure that the operations are maintained in an effective, up to date and accurate manner
Ensure all work thats carried out is done within the timelines
SkillsKnowledge - Education and Experience
School Leaver (10 +2 years)
6 months - 1 year of experience in the same role in the same industry