Job Description

As an Administrative Assistant (SSU), you will play a vital role in providing centralized support services to various departments or business units within the organization. The SSU Specialist will be responsible for streamlining processes, optimizing efficiencies, and delivering high-quality services to internal clients. The ideal candidate will possess strong analytical skills, attention to detail, and a customer-centric mindset

:

Process Optimization: Evaluate existing processes and workflows across departments to identify opportunities for streamlining and standardization.

Service Delivery: Provide centralized support services to internal clients, including but not limited to finance, human resources, procurement, and IT. Serve as a single point of contact for inquiries, requests, and issue resolution.

Transaction Processing: Handle routine transactional tasks, such as invoice processing, expense reimbursement, payroll administration, and vendor management, in accordance with established policies and procedures.

Data Management: Maintain accurate and up-to-date data records, databases, and documentation within the SSU. Ensure data integrity, consistency, and confidentiality in all transactions and communications.

Reporting and Analytics: Generate and analyze reports to track key performance indicators (KPIs), service level agreements (SLAs), and operational metrics. Provide insights and recommendations for process improvements and performance optimization.

Compliance and Governance: Ensure compliance with relevant regulations, policies, and standards governing shared services operations. Monitor adherence to internal controls and compliance requirements to mitigate risks and maintain audit readiness.

Training and Knowledge Sharing: Develop training materials and conduct training sessions for end-users and clients on shared services processes and systems. Foster a culture of knowledge sharing and collaboration within the SSU team and across departments.

Qualifications:

Minimum 3 years of administrative experience, customer service, finance operations, human resources, or any related field.

Proficiency in MS Office (Word, Excel, PowerPoint and email support).

Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify actionable insights.

Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders at all levels of the organization.

Excellent written and verbal communication skills.

Ability to work independently, prioritize tasks, and manage multiple deadlines in a dynamic and fast-paced environment.

Please submit your CV at info(at)aswaarconsulting(dot)com

Job Type: Full-time

Pay: AED4,500.00 - AED5,000.00 per month

Application Question(s):

• Knowledge in Microsoft office (Excel, PPT) reporting? Yes or No?
• Available to do the task without supervision? Yes or No?

Experience:

• administrative assistant: 3 years (Preferred)

Application Deadline: 14/07/2024