Job PurposeTo complete after sales administration requirements on a daily, weekly and monthly basis. Maintain up-to-date information on after sales activities and processes in order to provide analysis and reporting. To coordinate with service advisors, centralising services and ensuring that all vehicles go are ready for customer collection.AccountabilitiesAfter Sales Administration & Coordination1. Provide professional and accurate administrative support to the after-sales team such as but not limited to filing, printing, compiling and reporting2. Coordinate with service advisors, centralise all orders, check that cars due are ready for customer pick up.3. Update after sales reporting on regular basis as instructed by the Service Manager4. Maintain accurate manufacturer & supplier contact listOperational5. To handle invoicing as instructed by the Service Manager6. Maintain payment records, monitor transactions and maintain filing system7. Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes or cost savings.Personal Development8. Identify any personal training and development requirements, relevant to the current role and attend appropriate training.9. Arrange an annual appraisal with your line manager in accordance with the companys appraisal process.Key Performance Indicators\xc2\xb7 Vehicles ready for collection by customers\xc2\xb7 Completion of invoicing as requested\xc2\xb7 All documentation completed accurately\xc2\xb7 Data accuracy (reporting) and invoicing accuracyEducation/Qualification, Skills, Competencies and ExperienceIdentify the recruitment specifications needed to perform this job at fully-acceptable levela. Education/Qualification\xc2\xb7 High School Education or higherb. Experience (experience required for the job)\xc2\xb7 1-year experience in similar position\xc2\xb7 Exposure to a multicultural environmentc. Skills (general job knowledge & skills)\xc2\xb7 Fluent English verbal and written\xc2\xb7 Courteous manner\xc2\xb7 Organisedd. Competencies (general behavioural attributes) and LevelsCore\xc2\xb7 Achievement Drive - 2\xc2\xb7 Communication - 3\xc2\xb7 Customer Focus - 3\xc2\xb7 Organisational Commitment - 2\xc2\xb7 Quality Orientation and Accuracy - 3\xc2\xb7 Team Working - 3Job Specific\xc2\xb7 Flexibility - 2\xc2\xb7 Initiative - 3\xc2\xb7 Interpersonal & cultural sensitivity - 2\xc2\xb7 Planning & Organising - 3Job DimensionsLocation:\xc2\xb7 McLaren Workshop, Dubai. U.A.E.

Al Nabooda Automobiles