Job Description

Company: Gate ElWasl

Location: Dubai, UAE

Industry: Document Clearing Services

Job Type: Full-Time

About Gate ElWasl:

Gate ElWasl is a leading provider of document clearing services, dedicated to simplifying complex processes for businesses and individuals in Dubai. We pride ourselves on delivering efficient, reliable, and stress-free solutions that consistently exceed client expectations.

Job Summary:

We are seeking a highly motivated and results-oriented Sales & Customer Service Representative to join our team. This individual will focus on building strong relationships with company-provided leads , converting them into satisfied clients, and ensuring a seamless customer experience throughout the document-clearing process.

Key Responsibilities:

• Sales:
• Focus on converting warm leads provided by the company into paying clients, leveraging your exceptional communication and sales skills.
• Build rapport and trust with potential clients, understanding their unique needs and tailoring solutions accordingly.
• Guide clients through the sales process , answering questions, addressing concerns, and ultimately closing deals.
• Customer Service:
• Provide exceptional customer service, promptly addressing inquiries and resolving concerns with a professional and empathetic approach.
• Act as a liaison between clients and internal teams, ensuring clear communication and a smooth, efficient service delivery.
• Proactively manage client expectations and ensure their satisfaction with Gate ElWasl's services.
• Document Processing:
• Collaborate with clients and internal teams to ensure accurate and timely document processing, following established procedures and regulatory requirements.

Qualifications and Skills:

• Education: Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Experience: Previous experience in sales or customer service is a plus, particularly in a B2B setting.
• Language: Excellent verbal and written communication skills in both English and Arabic are essential.
• Skills: Strong interpersonal and negotiation skills, active listening, problem-solving abilities, and proficiency in Microsoft Office Suite.

Benefits:

• Competitive salary starting from AED 2500 or more per month.
• Comprehensive benefits package.
• Opportunities for professional growth and advancement within a dynamic and growing company.
• A steady stream of qualified leads to help you achieve your sales goals.

To Apply:

Please submit your resume and your cover letter highlighting your relevant experience and qualifications to info@gateelwasl.com

Job Types: Full-time, Permanent

Pay: From AED2,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• sales & customer service: 3 years (Required)

Language:

• English (Required)
• Arabic (Required)

Location:

• Dubai (Required)